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Privacy Policy

We take the privacy of our users data very seriously. We believe that your personal data is your own and you should control it. Because of this travelscounter.com does not rent, sell or otherwise disclose data to 3rd parties unless we are required to by law.

SC FB MANAGEMENT SRL (referred to in this Privacy Policy as “travelscounter.com”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Contact Details

The travelscounter.com website is provided by SC FB MANAGEMENT SRL, a company registered in Romania, Selimbar, Str. Mihai Viteazu nr.112, with company registration number J32/261/2011.
E-mail: office@travelscounter.com
Telephone : +40.736.36.43.42

Introduction

When you make a reservation, you are asked for your name and email address. You might also be asked for your home address, telephone number, payment information, the names of guests travelling with you and your preferences for your stay.
To make it easier to manage your reservations, you can open a user account. This allows you to save your personal settings, review previous and manage future reservations, and many more.
When you visit our website, even if you do not make a reservation, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. When you make a reservation, our system registers through which means and from which website you have made your reservation.
We may also receive information about you when you use certain social media services.

Personal Information Collected

We will only collect personal information about you that you have given. When you register to use the Services you will be asked to provide personal information such as your name, postal and e-mail address, contact telephone number, date of birth, gender and other lifestyle information.

Use of personal Information

We may use personal information for: administrative, operational and marketing purposes and to communicate with you about your use of the Services or any changes to the Services. We will only pass on your information to other companies if it is necessary to perform the Services or with your prior consent. If you breach the Terms of Use your personal information may be passed to third parties, such as our legal advisors to the extent necessary to enable those third parties to resolve the matter.
If this business is sold or integrated with another business, your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.
We may also be obliged to disclose your personal information if required to do so by law.

Other Information

We may also collect and disclose information to third parties in aggregate (so that no individual members are identified) for statistical analysis and strategic development purposes.

Analytics

We may use “analytics” to collect aggregate information. An “analytics” is a small piece of information sent to our web server from your mobile application your web browser, which enables us to record anonymous details about how the application is used and performs. We only use this kind of information to improve our services and the application provided for your usage.

Overseas

We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you. Owing to the global nature of the Internet, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we do our best to ensure that your personal information is secure.

Security

As required by under Romanian data protection laws, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access. We use industry standard technology to encrypt your personal information. However, the Internet is not a secure environment and we cannot guarantee the security of any information which you send to us.

Other websites

travelscounter.com may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy practices, which may differ from ours.

Updating your details

If you wish to update any of your personal details at any time, for example if you change your e-mail address, or you do not wish to receive information about a particular product or service, or if you wish to close your membership account, please update your membership details as instructed on the website and your details will be updated as soon as is reasonably practicable.

Cookies

Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. This Privacy and Cookies Policy applies to cookies and similar technologies (hereafter together referred to as “cookies”).
Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.
Cookies allow you to be recognised as the same user across the pages of a website. Cookies also allow your choices to be remembered – choices such as the language you prefer, the currency you use and your search criteria. They will also make sure you are recognised when you return to a website.
As well as using cookies, travelscounter.com sometimes uses web beacons. A web beacon is a tiny graphic image of just one pixel that’s delivered to your computer either as part of a web page request or in an HTML email message. Either directly or through service providers, we use these pixels as part of our online advertisements either on our website or on third-party websites to learn whether a user who is being shown an online advertisement also makes a reservation; to track conversion with partner websites and to analyse the traffic patterns of users to optimise the travel-related services we bring to you.

Contact us

If you would like to contact us with any queries or comments on our privacy practices, please write to the contact address above or send an e-mail to office@travelscounter.com